Crystal Clear Partnership

FREQUENTLY ASKED QUESTIONS

Is it cheaper to replace a failed misty glazing unit than replace the whole window?

Yes is the simple answer. It is also really cost-effective to repair window and door locks and hinges rather than replace.

Replacing a failed glazing unit is cheaper, faster and much less hassle than having a whole new double glazed window installed. Normally completed in a few hours and the only visible difference will be your beautiful clear glazed window.

Can I have energy efficient glass?

Yes no problem.

Not only does a repair save money but it is also better for the environment as a correctly functioning glazed window has a higher energy-efficiency and can save money on your heating bills. The production also requires less new plastic to be created as you keep your existing frames, you can of course also increase the efficiency with energy efficient glass too.

Is the work guaranteed?

Yes, replaced units carry a 5-year warranty.

This warranty is also transferrable if you sell your home.

Pass on the paperwork to the new owners and they can have peace of mind that the replaced glazing units are guaranteed for the remained of the original 5 years.

Do offer replacements of whole double glazed units and front doors?

Not any more.

We recommend Swift Windows in Caterham for all new installations as they have the same ethos as us and offer great service and value for money.